Clear It · Your clearance
Waste clearance questions
Practical answers about photos, access, coverage, assessment and arranging your clearance.
Your clearance questions, answered
What should I send on WhatsApp?
Send an overview of the waste, close-ups of different materials and your collection postcode. Explain stairs, gates, lifts or any other access details. You add the photos and send the message inside WhatsApp.
How quickly will you reply?
We reply within 10 minutes. The reply starts the conversation about your clearance. The assessment and collection arrangements are agreed separately.
How is my clearance assessed?
Our team looks at the amount and type of waste, access and the work involved. Photos may be enough for a smaller job; larger or more complex work may need a visit.
What does the starting price mean?
Clearance from £80. Our team assesses your own job and agrees the work and price with you. There is no load tariff or automatic quotation on this website.
Do you cover my address?
Our service area extends seven miles in a straight line from New Addington, including Croydon and nearby areas. Some named places cross the boundary. Send your postcode and discuss the exact collection address privately with us.
Can you collect a single item?
Yes. Send a photograph of the item and explain how it can be reached and taken out. Tell us about stairs, narrow doors and any deadline.
Do you clear lofts, garages and sheds?
Yes, these clearances are part of the service range. Explain the contents and access. If you want a structure dismantled as well, describe that separately for assessment.
Is man-and-van waste collection available?
Yes. The waste-clearance services use a man-and-van collection approach. Describe the waste you want removed; this is an enquiry about waste clearance, rather than a household goods moving service.
Can I use wait-and-load instead of a skip?
You can enquire about an attended waste collection. Show the waste and the proposed loading access. Our team will assess the arrangements; the website does not decide parking or permit requirements for your address.
What if the waste changes after I send photos?
Tell us before the collection so the scope can be reassessed. Explain extra items, changes in material and any change in access.
How do I pay?
Payment is on the day by cash, bank transfer or card. Discuss the payment and any invoice requirements when agreeing the collection.
Where can I check the waste carrier registration?
The Waste licence page links to the official Environment Agency record for Clear It Waste Management Solutions Ltd, registration CBDU604226.
Can I request a specific collection time?
Tell us your preferred day or time and any deadline. Availability and collection arrangements are agreed after the assessment; sending a message does not book a slot.
Start with a photo
What would you like cleared?
Show us what needs to go. Add your postcode and tell us about access.
We reply within 10 minutes.
Clearance from £80